I built this website using the WIX platform. This means:
I do not track visitors to my website using Google Analytics or any other tracking method.
Your personal information
If you subscribe to my mailing list I'll keep a record of your email address in the subscriptions database that comes with my WIX website. I promise to never share your email address with anyone.
If you contact me by email, I'll store your name and email address in my email program to facilitate direct communication with you about working together. Again, I'll never share your personal information with anyone. My hard drive in encrypted when my computer's switched off.
If we start working together, I'll add information about you to my Xero account, but only what's required so that quotes and invoices render correctly with all necessary info.
I use WeTransfer to send and receive files that are too big to email. WeTransfer's privacy policies can be found here. I've signed their data processing agreement to ensure any sensitive information contained in the files we transfer is protected.
I don't use a CRM to manage relationships.
I'll keep confidential any sensitive information I obtain about you and your business. I am happy to sign a formal non disclosure agreement if you require one before we start working together.
Working with me
Hours of work
I generally start early and finish late with a huge break in the middle of the day to get out of the house and meet with people - maybe you? While I'm working or out and about, my email program is usually shut down. This means I may not read your email for a number of hours after it's sent, but it also means that when it's your work I'm doing, 100% of my energy and attention is on that. If you need to get in touch urgently, call or text my mobile.
Anything you hire me to design is protected under the Copyright Act 1968. Onselling that work in whole or part, or reproducing it for use by any other individual or entity is strictly forbidden.
For customers who've signed a customer agreement, invoices are generated once work is complete. Terms are 14 days from date of invoice. For one off work, it's released once payment is received.